In the direct mail sector, quality, sustainability, and data security are more important than ever. For businesses like ours, achieving ISO certifications demonstrates a commitment to excellence in these crucial areas. For a number of years, we’ve been proud to hold ISO 9001, ISO 14001, and ISO 27001 accreditations—a testament to the high standards we uphold.
But what exactly are these accreditations, and why do they matter to our clients? Let’s break it down.
ISO 9001: Ensuring quality management
ISO 9001 focuses on quality management systems. It ensures that a business consistently delivers services and products that meet customer expectations.
What this means for you:
- Reliable and consistent results on every campaign.
- A focus on continuous improvement, so your projects are handled as efficiently and effectively as possible.
- Clear processes to minimise errors and deliver on time, every time.
At Herald Chase, ISO 9001 certification guarantees your direct mail campaigns are in expert hands.1
ISO 14001: Promoting environmental responsibility
ISO 14001 is all about sustainability, helping businesses reduce their environmental impact.
What this means for you:
- Confidence that your campaigns are eco-friendly.
- A commitment to waste reduction and responsible sourcing of materials.
- Supporting your business’s sustainability goals by partnering with an environmentally conscious supplier.
With this certification, Herald Chase ensures that direct mail doesn’t come at the expense of the planet.
ISO 27001: Safeguarding data security
n today’s digital age, protecting sensitive customer information is non-negotiable. ISO 27001 focuses on information security management systems, ensuring robust protocols are in place to handle and store data securely.
What this means for you:
- Peace of mind knowing your data is protected against breaches or misuse.
- Compliance with strict legal and regulatory requirements, including GDPR.
- Confidence that your campaigns are managed with integrity and trust.
For a number of years, Herald Chase has maintained the highest standards of data security—essential for modern direct mail campaigns
Why ISO accreditation matters
For a direct mail business, these accreditations are more than just badges of honour—they represent a promise to our clients. By adhering to these internationally recognised standards, we demonstrate:
- A commitment to excellence.
- A focus on sustainability and the environment.
- A dedication to keeping your data secure.
When you work with an ISO-certified company like Herald Chase Marketing Limited, you’re choosing a trusted partner who puts quality, responsibility, and security at the heart of everything we do.
Thank you for reading! We hope this blog has provided you with some valuable insights on direct mail campaigns, happy marketing!